At CrazyCarTech, we want you to love your purchase! If you’re not satisfied, here’s how we handle returns and refunds.

Returns Eligibility

• Returns accepted within 7 days of delivery.

• Items must be unused, in original packaging, with all accessories/manuals.

• Email support@crazycartech.in with order ID, product name, and reason for return.

Non-Returnable Items

• Products damaged by misuse or improper installation.

• Customized or special-order items.

• Items without original packaging or accessories.

• Electronics with broken seal (unless defective).

Return Process

1. Contact support@crazycartech.in to request a return.

2. We’ll verify eligibility and arrange free return pickup (if eligible).

3. After inspection, refunds are processed within 7 working days.

Refunds

• • Refunds are credited within 7 working days to your original payment method (e.g., UPI, card, wallet).

  • Processing may take an additional 3–5 business days depending on your bank.

Defective/Incorrect Items

• Contact us within 24 hours of delivery at support@crazycartech.in with photos.

• We’ll provide a free return label and offer a replacement or refund. Replacement will be shipped to you within 5–7 business days.

Return Shipping

• Free for defective/incorrect items.

• Other returns may incur shipping costs.

Legal Compliance

This policy complies with the Information Technology Act, 2000, and Consumer Protection (E-Commerce) Rules, 2020, ensuring transparency and data protection. See our Privacy Policy for details.

FAQs

Q: Wrong item received?
A: Email us within 24 hours with a photo for a quick resolution.

Q: How to track a return?
A: We’ll send a tracking ID via email/SMS after pickup.

Q: Return shipping costs?
A: Free for eligible returns; otherwise, you may cover shipping.

Q: Cash on Delivery (COD)?
A: Not available. Orders must be prepaid at checkout.

Contact Us

• Email: support@crazycartech.in

• Phone/WhatsApp: +91-84597 01423

• Address: Pune, Maharashtra, India

• Hours: Mon–Fri, 9 AM–5 PM IST

Shop with Confidence: Enjoy genuine car stickers, audio/video players, dash cameras, and more!

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