Return & Refund Policy
At CrazyCarTech, we prioritize your satisfaction. If you’re not completely happy with your purchase, we’re here to help!
Returns Eligibility
Returns accepted within 7 days of delivery.
Item must be unused, in its original packaging, and with all accessories/manuals intact.
Return request must include order ID, product name, and reason.
Non-Returnable Items
Products damaged due to misuse or incorrect installation.
Customized or special-order items.
Items without original packaging or accessories.
Electronics once seal is broken (unless defective).
Return Process
Email us at support@crazycartech.in with your order details.
Our team will verify and initiate the return pickup (if eligible).
After inspection, your refund will be processed within 7 working days.
Refund Method
Online Payment Orders: Refunded to original source (UPI, card, wallet, etc.)
Legal Compliance
This policy complies with the Information Technology Act, 2000 and its associated rules, ensuring customer data protection and ethical e-commerce practices.
Frequently Asked Questions (FAQs)
Q. I received the wrong item. What should I do?
A. Please contact us within 24 hours of delivery with a photo—we’ll resolve it quickly.
Q. How do I track a return?
A. Once your return is picked up, we’ll share a tracking ID via email or SMS.
Q. Will I be charged for return shipping?
A. No! We offer free return pickups for eligible products.
Q. Can I pay using Cash on Delivery (COD)?
A. Sorry, we don’t offer COD at the moment. All orders need to be prepaid using the secure payment options at checkout.
Shop With Confidence
We’re committed to delivering genuine products, secure packaging, and customer-friendly support every step of the way.
